In this article
  1. Separate the bill from the payslip
  2. First assess whether you bear the loss
  3. Assess the power to set off separately
  4. Include protected wages and termination
  5. Send a targeted response and maintain ordinary duties
  6. Choose further action addressing both disputes

Separate the bill from the payslip

Ask which incident is alleged, the amount claimed and how damage was calculated. Request invoices, reports or other support and identify the facts disputed. An estimate does not automatically prove your liability. A till shortage may prompt investigation but does not itself establish who caused it or the actual loss.

Compare the payslip with the bank payment too. What was due, processed and received? Identify whether the employer sets off its own claim or makes a statutory deduction such as payroll tax. These have different bases. The general wage guide helps establish amount and payment period; this guide concerns the separate damages claim used to reduce payment.

First assess whether you bear the loss

Article 7:661 protects employees for damage caused in performing their work. Generally you are not liable to the employer unless the loss results from intent or conscious recklessness. The law recognises possible differences based on circumstances and the nature of the agreement. An inattentive act or expensive outcome is therefore not automatically conscious recklessness.

Describe the task, conditions, instructions, equipment available and what actually happened. A contractual damage clause is not decisive: a less favourable deviation has statutory conditions including writing and insurance for that liability. Also examine whether the incident falls within performing work at all; private use, intent or other grounds can require a different assessment.

Assess the power to set off separately

During employment, Article 7:632 limits the types of claims an employer may set off against wages. Damages owed are included, but “owed” does not make an unsubstantiated bill correct. Conversely, disputing the claim does not make every set-off automatically impossible. Have existence, enforceability and authority assessed specifically.

Request a clear set-off statement identifying the claim and wage payment concerned. A general clause permitting deduction of all damage gives no unlimited power. The law makes an agreed wider power voidable under conditions; invoking that requires appropriate action. Merely expressing anger orally or ignoring the payslip does not resolve the legal basis.

Include protected wages and termination

The law protects part of wages against set-off, including through the applicable minimum wage and, in certain cases, attachment protection. Specific statutory exceptions exist; do not calculate a supposedly universal permitted percentage yourself. A damages claim is not automatically an exception allowing the whole monthly payment to disappear. Bring information about attachment or earlier deductions too.

At termination, the restriction to particular types of claims works differently from during employment. That does not establish every damages claim or remove all wage protection. Have final pay checked together with the damage item. Distinguish salary, holiday allowance, other entitlements and advances already paid; these may raise different legal and calculation questions.

Send a targeted response and maintain ordinary duties

State which facts or costs you dispute and request the missing legal basis and evidence. Also identify unpaid wages and request payment and a correct breakdown. Keep the sent text and proof of receipt. Avoid accidentally acknowledging debt by proposing to “just repay in instalments”. A practical solution can be discussed, but record what you do and do not admit.

Continue ordinary work and notification duties while they apply. Retaining company property or stopping work yourself can create a new problem. Use the wage claim tool for amounts and the case-file builder for contract, incident, claim and payments. Seek timely help if essential bills cannot be paid or the employer also threatens dismissal or damages proceedings.

Choose further action addressing both disputes

If payment remains outstanding, a wage claim in the subdistrict court and, with sufficient urgency, interim relief may be appropriate. Discuss whether liability is simple enough for urgent proceedings or requires fuller evidence. A lawyer is not mandatory there, but defending damage and possible counterclaims often makes specialised assistance useful. A minimum-wage report does not automatically resolve the entire damages dispute.

Any settlement should specify amount, payment date, payslip correction and remaining claims. Check full-release terms before accepting. The employer may pursue damages separately from wage payment; paying your wages does not necessarily acknowledge that damage never occurred. Agree costs and next steps and have deadlines for any dismissal or other requests monitored separately.

Practical checklist

  • Incident, assignment, instructions and your factual response.
  • Damage calculation, invoices and any insurance settlement.
  • Contract and specific liability or set-off clause.
  • Payslips, bank payments and amounts by wage period.
  • Written claim, set-off statement and your objection.
  • Termination, protected wage components and any litigation or dismissal deadlines.
Tools & calculations

Apply this explanation to your situation

Continue with a related calculation, decision aid or worksheet. Your answers stay on your device.

Unpaid wages: calculation and draft requestRecord one unpaid wage amount and the maximum statutory increase, then prepare a written request.Build your employment law case fileCreate a chronological record of facts, reference documents and bring your objective and open questions together in one transferable worksheet.
Practical guidance

Frequently asked questions

Must I pay for every mistake at work?

No. Article 7:661 provides protection and exceptions. A mistake or high loss does not automatically establish intent or conscious recklessness. Have circumstances and any deviation assessed.

Is every set-off prohibited once I protest?

No. Dispute and actual indebtedness are separate. The employer needs a valid legal basis; have the claim and set-off assessed together.

Can the entire final salary be used?

Do not assume so. At termination the rules about types of claims differ, but wage protection and the existence of debt still require separate examination.

Is repayment by instalments safe?

Only where admissions and retained rights are clear. A practical arrangement may contain debt acknowledgment or final settlement. Have wording and calculations checked before signing.

Sources (4)

Sources and editorial notes

The sources used for this page are listed below. Open the original publication for the full rules and context.

Sources current as of:

The source publications are in Dutch. All language editions cover Dutch law.

General information. Not a substitute for personal legal advice. This language edition contains draft translations based on official Dutch sources. Independent final legal review and native-language editing have not yet been recorded.

Related topics

Read more about your next step

Making a wage claim: payment letter, evidence and proceedingsChecking your salary: payslips, deductions and missing paymentsChecking your final employment payment in the NetherlandsCheck your employment contract before signing
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This language edition contains draft translations based on official Dutch sources. Independent final legal review and native-language editing have not yet been recorded.

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Ricardo van der Spoel

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