Independent informationPractical guidanceYour rights come first
Need help?
Choose a language

Which language would you like to use?

Choose your language and stay on the same topic.

NederlandsEnglishPolskiالعربيةTürkçeDeutschEspañolFrançais
Need help?
Jurismedia · Questions and notifications

Report complaints

Are you dissatisfied with our information or the way something on the website works? Let us know what is going on and what solution you expect.

Text version

How do you report a complaint?

Email to redactie@jurismedia.nl. Please state in the subject that it is a complaint. You can also compose an email directly.

Preferably provide this information:

  • The name of the website and the link to the relevant page.
  • What you think went wrong and when you noticed it.
  • Which previous response or action is relevant, if any.
  • Which solution or explanation you would like to receive.
  • An email address where we can respond to you.

A screenshot may help to show a technical problem. Make unnecessary personal data illegible and do not send a complete file or copy of an identity document.

How do we handle your report?

  1. We will look at what your complaint is about. If something is unclear, we will ask for the information necessary to understand the message.
  2. We are investigating the page or method involved. A substantive report also includes the sources used and the text version involved in that investigation.
  3. We will respond. We explain what we have determined and which correction, next step or other outcome is appropriate. If more time is needed, we will let you know.

A notification does not automatically lead to a change or deletion. It must be clear why we arrive at a certain outcome. There is currently no separate independent complaints committee listed for this platform.

What can you complain about?

For example about incorrect or unclear information, an unclear advertisement, accessibility problems, a technical defect or the handling of a message. A simple correction may also be reported directly via Editorial policies and corrections.

A complaint about the services of your own lawyer belongs to the office involved. We cannot decide on behalf of that office. If your complaint concerns our own presentation of that provider or the route via our platform, you can report it to us.

Is your complaint about personal data?

Please indicate that your message is also a privacy complaint or privacy request. Read on Privacy Statement how you can request access, correction or deletion. You can also file a complaint with the Dutch Data Protection Authority.

A complaint with us does not replace an objection, appeal or other action in a legal matter. Therefore, have a current legal term checked separately.

More about the organization and our choices

What do you want to know about us?

Organization

Our social missionTransparency and accountabilityContact JurismediaAdvertising and white labelSocial results and improvements

Questions and notifications

Content and quality

Editorial policies and correctionsAI usage and translations

Privacy and Terms

Terms and Conditions and Website UsageConcept textDisclaimer and use of informationPrivacy StatementConcept textCookies and privacy choicesConcept text

Use and safety

AccessibilityReport security and vulnerabilities
You are not alone.Ask for help nowStart chat
PrivacyGeneral information

What would you like to know about?

Search for your question, explore a topic or follow a route that fits your situation.

Popular topics

Explore my situation

What is happening at the moment?

Choose the topic that fits your question.

My employer wants to dismiss meA meeting, a formal dismissal application and summary dismissal call for different responses. First identify the procedure and the dates. Then check the reasons your employer gives and the help you need.
I have received a settlement agreementA proposal to leave involves more than the amount of compensation. This guide helps you examine the wording, end date and position after departure together before deciding whether to negotiate or sign.
My wages are unpaid or lateSet out the difference between what appears to be due, what the payslip shows and what reached your bank account. This guide helps you substantiate the shortfall, write a specific request and choose the next step.
I am ill and need to return to workDuring sickness, pay, medical guidance and work arrangements run alongside one another. Use this guide to clarify roles and agreements and to address a disagreement promptly through the appropriate route.
My fixed-term contract is endingStart with the complete contract history, rather than only the latest end date. Then examine the notification of continuation, compensation, final pay and income afterwards. This route keeps those questions separate.
There is a workplace conflict or unwanted behaviourA warning, disagreement about work and report of harassment are different issues. Organise what is happening, what you need and which route fits. This guide helps you prepare a factual, careful account.
I am offered a new employment contractA new contract concerns your future work and restrictions after leaving. Compare the offer, collective agreement and attachments before focusing only on salary. This guide helps structure your questions and your first period at work.
I want to leave my jobA new job, conflict or personal change may prompt you to leave. First check whether and when you can resign and how this affects income, restrictive clauses and final pay.

Can’t find your question?

Search for your question, explore a topic or follow a route that fits your situation.

Knowledge base